Privacy Policy

Privacy Policy

Envision Dental Spa respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, how we protect it, and the choices you have.

Information We Collect

We collect the following categories of personal information:

• Contact information you submit through our forms or provide in our office, including your first and last name, phone number, email address, and mailing address.
• Appointment and inquiry details, such as the service you are interested in, your preferred appointment times, your questions, and any message or subject you write to us.
• Photographs or files you voluntarily upload, such as smile photos submitted for a virtual consultation or smile preview.
• Communication preferences, including whether you consented to marketing text messages, non-marketing text messages, or neither.
• Technical and usage information collected automatically when you visit our website, such as your IP address, browser type, device type, referring page, pages viewed, and time spent on the site.

We do not ask for sensitive financial details, Social Security numbers, or full medical histories through this website. Protected health information collected in the course of treatment is handled separately under applicable healthcare privacy requirements.

How We Use Your Information

• To respond to your inquiries, questions, and consultation requests.
• To schedule, confirm, reschedule, and remind you about appointments.
• To provide the dental services you request and follow up on your care.
• To send you marketing communications about offers, promotions, and services — only if you have consented to receive them.
• To review smile photos or files you submit so our team can prepare a response or preview.
• To improve our website, understand which pages are useful, and troubleshoot technical issues.
• To meet our legal, regulatory, and recordkeeping obligations.

We do not sell your personal information.

SMS and Text Message Program

Our text messaging program is entirely optional and consent-based. Providing your phone number is not required to use this website, and consent to receive text messages is never a condition of receiving dental care.

When you submit a form, you may separately check a box to consent to marketing text messages and a box to consent to non-marketing text messages. These boxes are optional and are never pre-selected, so you can opt into one, both, or neither. Message frequency may vary. Message and data rates may apply.

To stop receiving messages, reply STOP to any text message. Reply HELP for assistance, or contact us at (817) 261-3392 or [email protected]. Full messaging terms are described in our Terms of Service.

Mobile Information and Third Parties

We may share other, non-SMS information with service providers who help us operate our practice and website — such as scheduling platforms, hosting providers, and communication tools — strictly so they can perform those services on our behalf. We may also disclose information where required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including pixels and analytics tags, to keep the site functioning properly, remember your preferences, measure traffic, and understand how visitors interact with our pages. Some of these technologies are provided by third-party analytics and advertising services.

You can control or disable cookies through your browser settings. Blocking cookies may affect how some parts of the website function. Most browsers also offer a “Do Not Track” setting you can enable.

How We Protect Your Data

We use administrative, technical, and physical safeguards designed to protect the information you share with us, including:

• Encryption of data transmitted to and from our website using secure HTTPS connections.
• Access controls that limit personal information to authorized staff members who need it to do their work.
• Secure, password-protected systems and accounts for practice management and communications.
• Ongoing monitoring, updates, and maintenance of our website and software.
• Staff training on patient confidentiality and appropriate handling of personal information.

No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

Your Rights: Access, Update, or Delete Your Data

You have the right to:

• Access the personal information we hold about you and request a copy of it.
• Correct or update information that is inaccurate or out of date.
• Request deletion of your personal information, subject to any records we are legally required to retain.
• Withdraw consent to marketing or non-marketing text messages at any time by replying STOP, without affecting your dental care.
• Unsubscribe from marketing emails using the link in any email we send.

To exercise any of these rights, contact us at [email protected] or (817) 261-3392. We will respond within a reasonable timeframe and may need to verify your identity first.

Children’s Privacy

Our website and text messaging program are not directed to children under 13, and we do not knowingly collect personal information from them online. Our SMS program requires users to be 18 or older. Parents and guardians provide information on behalf of minor patients in the course of treatment.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes take effect when posted to this page, and the effective date above will be updated. We encourage you to review this page from time to time.